Website & App Maintenance Service
Proactive maintenance, regular updates, bug fixing, backups, performance monitoring, and long-term care for your websites and mobile apps.
What We Maintain
Business Websites
Long-term care for service and corporate websites.
eCommerce Websites
Store updates, monitoring, checkout support, and performance care.
Laravel Apps
Laravel updates, fixes, backups, API checks, and monitoring.
WordPress Sites
Theme, plugin, core, security, and content support.
Android Apps
Android app monitoring, bug fixes, and feature support.
iOS Apps
iOS app care, updates, testing, and stability improvements.
Flutter Apps
Cross-platform app support for Android and iOS.
Server & API Monitoring
Monitoring and support for infrastructure and API health.
What's Included Every Month
Updates & Patches
Keep systems current and stable.
Security Checks
Scan, harden, and watch for risks.
Backup Management
Reliable backups and restore support.
Speed Optimization
Improve speed and user experience.
Bug Fixing
Fix recurring issues before they grow.
Uptime Monitoring
Track availability and alerts.
Minor Content Changes
Small edits without separate projects.
Monthly Report
Clear summary of care and actions.
Maintenance Packages
Choose a monthly plan, then add optional support based on your project needs.
Essential Care
Best For: Small websites that need basic monthly care
- Weekly Backup
- Plugin, Theme & Core Updates
- Uptime Monitoring
- Security Scan & Clean
- Minor Content Update - 1 Hour
- Monthly Maintenance Report
- Support Response Within 48 Hours
Business Care
Best For: Active business websites and small apps
- Everything in Essential Care
- Daily Backups
- Speed Optimization
- Bug Fixes
- Broken Link Checks
- 4 Support Hours Per Month
- Performance Report
- Support Response Within 24 Hours
Premium Care
Best For: eCommerce, web apps, and mobile apps
- Everything in Business Care
- Daily Monitoring - Real-time
- Security Hardening
- Staging Update Testing
- API & Integration Checks
- 10 Support Hours Per Month
- Emergency Fixes
- Monthly Strategy Review
- Support Response Within 8 Hours
Enterprise / Custom Maintenance
Best For: Custom SLA and dedicated support for multiple websites, apps, servers, and APIs
- Multiple Websites or Apps
- Advanced Infrastructure Monitoring
- Dedicated Support Manager
- Custom SLA
- Server Maintenance
- Priority Emergency Support
Service Level & Response Time
| Feature | Essential Care | Business Care | Premium Care |
|---|---|---|---|
| Response Time | Within 48 Hours | Within 24 Hours | Within 8 Hours |
| Support Hours / Month | 1 Hour | 4 Hours | 10 Hours |
| Backup Frequency | Weekly | Daily | Daily |
| Uptime Monitoring | Basic | Advanced | Real-time |
| Updates & Patches | Standard | Priority | Priority |
| Bug Fixing | Minor | Standard | Priority |
| Support Channels | Email + Ticket | Email + Ticket + WhatsApp |
How Our Maintenance Service Works
Audit
We review your website or app and current setup.
Setup
We configure monitoring, backups, and security.
Monitoring
We monitor uptime, performance, and errors.
Updates
We apply updates and improvements safely.
Fixes
We fix bugs and issues quickly.
Monthly Reporting
You receive a detailed monthly report.
Order Your Maintenance Plan
Submit your details and Sheikh IT team will contact you shortly to confirm the best plan for your goal.
Common Questions
Can you maintain an app built by another team?
Yes. We first review the codebase, hosting, APIs, and current issues before starting maintenance.
Do you support WordPress and Laravel?
Yes. Sheikh IT supports WordPress, Laravel, Flutter, Android, iOS, custom APIs, and server monitoring.
Can I request emergency fixes?
Yes. Premium and add-on priority support options are available for urgent issues.
Need reliable support for your website or app?
Let our experts keep your digital assets secure, fast, and always online.